Privacy policy

Effective Date: June 1, 2026

Last Updated: June 1, 2026

This Privacy Policy explains how Functional Fortis collects, uses, and protects your personal information when you visit our website at functionalfortis.com or make a purchase from us. By using our website, you agree to the practices described in this policy.

If you do not agree with any part of this policy, please do not use our website.

1. Who We Are

Functional Fortis is a topical recovery product brand based in Delaware, Ohio, United States.

Mailing Address:

Functional Fortis
175 S Sandusky St, Box 226
Delaware, Ohio 43015
United States
Email: info@functionalfortis.com

2. Age Restriction

Our products are intended for use by individuals who are 18 years of age or older. By using this website and purchasing our products, you confirm that you are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a person under 18 has provided us with personal information, we will delete it immediately.

3. Information We Collect

We collect information from you in the following ways:

Information you provide directly:

When you place an order, we collect your name, email address, shipping address, billing address, and phone number. This information is necessary to process and deliver your order.

Payment information:

All payment transactions are processed through Shopify Payments. We do not store your full credit card number or payment details on our servers. Payment data is handled securely by Shopify in accordance with their own privacy and security standards.

Information collected automatically:

When you visit our website, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This data is collected through Google Analytics.

Cookies and tracking technologies:

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the website.

4. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders and send order confirmations and shipping updates.

To respond to your questions, comments, or support requests.

To improve our website, products, and customer experience.

To analyze website traffic and usage through Google Analytics so we can understand how people use our site and make improvements.

To comply with legal obligations and protect our legal rights.

We do not use your personal information for email marketing at this time.

5. Google Analytics

We use Google Analytics to collect and analyze information about how visitors use our website. Google Analytics uses cookies to collect data such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this data only to improve our website and user experience.

Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or any other identifying information. We do not combine the information collected through Google Analytics with any personally identifiable information.

Google has its own privacy policy which you can review at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers:

We share information with trusted third-party service providers who help us operate our website and process orders. These include Shopify (our ecommerce platform) and shipping carriers. These providers are only permitted to use your information to perform services on our behalf.

Legal requirements:

We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request.

Business transfers:

If Functional Fortis is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. Order information is typically retained for a minimum of five years for tax and accounting purposes.

8. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information.

For customers in the United States:

You have the right to know what personal information we collect about you, to request access to that information, and to request that we delete your information subject to certain exceptions. Some US states have additional privacy rights under state law. We will honor any valid request in accordance with applicable law.

For customers in Australia:

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request corrections if that information is inaccurate, incomplete, or out of date. You also have the right to complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have handled your information improperly.

To exercise any of your rights, please contact us at info@functionalfortis.com. We will respond to your request within a reasonable timeframe.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is hosted on Shopify, which uses industry-standard SSL encryption to protect data transmitted between your browser and our site.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any external sites you visit.

11. Shopify

Our store is built on Shopify. Shopify processes your data as a data processor on our behalf. You can read Shopify's privacy policy at https://www.shopify.com/legal/privacy.

12. International Customers

Functional Fortis ships to the United States and Australia. If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our website and providing your information, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Functional Fortis

175 S Sandusky St, Box 226
Delaware, Ohio 43015
United States
Email: info@functionalfortis.com

This Privacy Policy was written for Functional Fortis and applies only to functionalfortis.com.